1. Q: Are you a manufacturer, factory, or trading company?
A: We are our own factory.
2. Q: Can l place an order?
A: Considering the differences in voltage, frequency, and other special require
ments for transformer products in different countries and regions, our products
can be customized according to your needs.
3.Q: What are your main products?
A: Oil-immersed and dry-type transformers, substations, high & low voltage
switchgear, mobile smart centralized container systems, and more.
4.Q: What is required for customizing products?
A: lt is best to provide technical drawings and specification documents, or you
can share detailed technical requirements with us.
5.Q:What is the delivery time?
A: Typically, it takes about 15-20 days. The exact timeline will depend on the
design drawings.
6.Q: Are the resin for dry-type transformers and the paint for switchgeal
environmentally friendly?
A: We use the highest-guality eco-friendly resin and water-based paint that does
not pollute the atmosphere.
7. Q: Do you provide installation videos or remote debugging support?
A: Each device comes with illustrated installation instructions. We also offer
online video support or remote debugging with our engineers
8. Q: What are the protection level (lP code) and temperature rise limits for
the containerized substations and switchgear?
A:Containerized substation:lP3X,temperature rise limit 70K
Medium-voltage switchgear: lP4X, temperature rise limit 70K
Low-voltage switchgear:P30,temperature rise limit 70K
9.Q: How do you ensure quality?
A: We provide pre-shipment testing and sealing videos. Backed by decades of
trustworthy operation and market validation, we ensure every product is deliv-
ered with high quality.
10.Q: What functions does the smart centralized container have?
A: We customize solutions based on your actual needs. Currently, the most
widely used is the mobile laboratory series.